G2 / Capterra Review Mining Report

Prompt

Mine these software review platform reviews for competitive and product intelligence.

Product being reviewed: [YOUR PRODUCT OR A COMPETITOR'S]
Review platform: [G2 / CAPTERRA / TRUSTRADIUS / OTHER]
Date range: [DATE RANGE]
Number of reviews: [N]

Analysis I need:

1. **Top Praised Features** (with frequency count and 1 verbatim quote each)
2. **Top Complained-About Features** (with frequency count and 1 verbatim quote each)
3. **Switching Stories** — reviews that mention why they switched FROM a competitor (what were they fleeing?)
4. **Switching Risk** — reviews that mention considering alternatives or wanting to switch away
5. **ROI Mentions** — any quantified outcomes customers mention (time saved, revenue gained, etc.)
6. **Integration Mentions** — what other tools do reviewers use alongside this product?
7. **Persona Signals** — what roles/industries are most represented in the reviews?
8. **NPS Proxy** — estimate Net Promoter Score from rating distribution
9. **Win Quote** — the single best review quote to use as a testimonial
10. **Alarm Quote** — the single most concerning review that deserves attention

Reviews:
[PASTE REVIEW DATA]